Leverage Microfinance Limited Company

Privacy Policy

Last Updated: April 9, 2026

 

1. Introduction

Leverage Microfinance Limited Company (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients’ personal and financial data. This policy outlines how we collect, use, and safeguard your information in accordance with the Data Protection Act, 2012 (Act 843) of Ghana.

 

2. Information We Collect

As a microfinance institution, we collect “Personal Data” and “Special Category Data” necessary to provide financial services and meet regulatory KYC (Know Your Customer) requirements. This includes:

  • Identity Data: Full name, Date of Birth, and Ghana Card (ID) numbers.

  • Contact Data: Residential address, digital address (GPS), email address, and phone numbers.

  • Financial Data: Bank account details and transaction history.

  • Technical Data: IP address and browser type (collected automatically via reCAPTCHA for fraud prevention).

 

3. Purpose of Data Collection

We process your information strictly for the following purposes:

  • Service Delivery: To process loan applications and manage deposit accounts.

  • Legal Compliance: To verify identity and prevent money laundering (AML) as required by the Bank of Ghana.

  • Security: To protect our website and your data from bot-based attacks and fraudulent submissions.

 

4. Security Measures & Encryption

We implement robust technical and organizational measures to ensure your data is safe:

  • Transmission: All data submitted through our forms is encrypted using 256-bit SSL/TLS encryption.

  • Fraud Protection: This site is protected by reCAPTCHA Enterprise to detect and block malicious automated software. Use of this service is subject to the Google Privacy Policy and Terms of Service.

  • Access Control: Access to your sensitive financial data is restricted to authorized personnel only.

 

5. Data Sharing & Disclosure

Leverage Microfinance Limited Company does not sell, rent, or trade your personal data to third parties. We only disclose information when:

  • Required by law, court order, or government regulation.

  • Necessary for credit reporting purposes as mandated by the Credit Reporting Act.

  • Requested by the Bank of Ghana or the Data Protection Commission.

 

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 5–7 years for financial records).

 

7. Your Legal Rights

Under Act 843, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of inaccurate data.

  • Object to the processing of your data for marketing purposes.

  • Request the erasure of your data (subject to regulatory retention requirements).

 

8. Contact Information

For any questions regarding this policy or to exercise your data rights, please contact our Data Protection Liaison at:

Leverage Microfinance Limited Company 54 Poultry Farm St., South Odorkor Estates-Sakaman

Off Ave Maria Junction, Accra, Ghana

Digital Address: GA-535-5272

Email: info@leveragefinanceafrica.com

Postal Address: P.O. Box DC 1343